How do I upgrade from Exclaimer Signature Manager to Exclaimer Signature Manager Outlook Edition?


Upgrading

Upgrading to Signature Manager Outlook Edition is achieved by performing an in-place upgrade using these steps:

1. Downloading the Signature Manager Outlook Edition from the website.
2. Installing Signature Manager Outlook Edition.


Note:
The configuration is preserved during the upgrade procedure. You won’t need to recreate any templates or enter any configuration settings into the new version.

Important: When upgrading from Signature Manager 2 to Signature Manager Outlook Edition 3 the product will go into trial mode. You will need to obtain a new license for Signature Manager Outlook Edition 3 from the Exclaimer Sales team.



Downloading

Click here to download the Signature Manager Outlook Edition installation file.


Installing

Run the ‘Signature Manager Outlook Edition’ installation file ‘Setup.exe’ on the computer where Signature Manager is currently installed. An MSI is available from Exclaimer support by contacting support@exclaimer.com.


Once the installation is complete, no further configuration is required and the product is operational.


The configuration files are located in the following folder and will not be removed as part of the uninstall process:

Operating System Location
Windows Server 2003 x64
Windows Server 2003 R2 x64
\Documents and Settings\All Users\Application Data\Exclaimer Ltd\Signature Manager
Windows Server 2008 x64
Windows Server 2008 R2 x64
Windows Server 2012 x64
Windows Server 2012 R2 x64
\ProgramData\Exclaimer Ltd\Signature Manager

Note: The installation process will not lose any of the configuration or settings. However as a precaution, you may wish to export your configuration.


Export Steps

  • Open the Exclaimer Console.
  • Select the ‘Exclaimer’ node.
  • Open the ‘Action’ menu.
  • Select ‘Export Configuration...
  • Select a location and file name for the export and press Save.