Subject trigger for Don't add disclaimer is not removed
Symptoms
I have set up the Don’t add disclaimer if subject contains option and ticked the Remove from subject check box in the Disclaimers tab of a disclaiming custom mail rule. When I enter the subject into an email, the disclaimer is not applied but the subject is not removed.
Resolution
The work around for this issue is as follows:- Click on the Custom Rules button in the Mail Utilities control panel
- Click on Add Rule at the bottom of the screen
- Select Sender is Subject contains
- Select recipient to match the original rule
- Enter the subject for removal, for example [no sig]
- Select the option Remove from subject
- Click on the Disclaimers tab and use the drop menu to select Use this disclaimer and click OK to close the Add Mail Rule window
- Open the original custom rule and click on the Disclaimers tab
- Place a tick in the Process next applicable disclaimer rule and on OK to close the Add Mail Rule window
- Ensue the new rule is directly below the original custom rule
- Click on save to save your changes
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