Script errors issued when running the Mail Utilities control panel

SYMPTOMS

When running the Mail Utilities control panel, unexpected "script" errors pop up on the screen and prevent the continued use of the Control Panel.

CAUSE

A vital operating system component has been disabled or remove by a client based anti-virus program such as McAfee VirusScan or other anti-virus software.

RESOLUTION

Disable or uninstall the client based anti-virus software. Mail Utilities does not support the concurrent operation with client anti-virus software, you should use a server version of the software instead.

MORE INFORMATION

Client anti-virus software disables windows components that have in the past been associated with security vulnerabilities but which now no longer pose a threat and should not be the target of anti-virus software. Removing/disabling these system components can render your server unusable and it is not recommended that you install this type of software on your server.

APPLIES TO

• All versions of Mail Utilitie

Article ID: 20050311
Last Reviewed: 12th April 2005
Revision: 1.0