Migrating Exclaimer Mail Disclaimers or Exclaimer Signature Manager Exchange Edition to a new Microsoft Exchange server

Scenario:

You are using Exclaimer Mail Disclaimers or Exclaimer Signature Manager Exchange Edition, and wish to migrate the product to a new Microsoft Exchange server.

Solution:

Solutions vary, depending whether the Microsoft Exchange servers are in the same Active Directory forest, or not.

Microsoft Exchange servers are in the same Active Directory forest

If the Microsoft Exchange servers are in the same Active Directory forest, you can either:

• Configure the built-in Remote Deployment feature to deploy the configuration from the old server, to the new one. For further information see this Knowledge Base article.
  
  - or -

• Manually export the configuration from the old server to the new one. You will find Export and Import options in the Exclaimer console for your product, in the Actions pane. When you export and then import your configuration, the entire configuration is migrated, including the license

When migrating to a new Exchange server, we recommend ensuring that versions of Exclaimer Mail Disclaimers or Exclaimer Signature Manager Exchange Edition are the same on each machine. The latest versions can be downloaded using links below:

• Exclaimer Signature Manager Exchange Edition
• Exclaimer Mail Disclaimers

When you upgrade to a later version, the entire configuration is retained - no reboot is required but the Microsoft Exchange Transport service will be restarted.

Microsoft Exchange servers are NOT in the same Active Directory forest

If the new Microsoft Exchange server is in a new Active Directory forest, manual configuration is required.

You can export and import templates from the old installation (click here for information), however other configuration (for example, policies) must be re-created manually.

Note: a new license is required to activate Exclaimer Mail Disclaimers or Exclaimer Signature Manager Exchange Edition in the new Active Directory forest. This can be obtained by contacting the Exclaimer sales team.